Your privacy is not just a priority — it is our responsibility. This document clearly explains how eliteking collects, uses, stores, and protects your personal data as a member of our platform.
Eliteking uses 256-bit SSL encryption and bank-grade security systems to ensure every member's personal data is always fully protected.
Eliteking values the privacy of every individual who uses our platform. This Privacy Policy explains our approach to handling the personal data of eliteking members in Malaysia, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international online gaming industry best practices.
When you register as an eliteking member, make a deposit, play games, or simply browse our website, you are entrusting us with some of your personal information. We do not take this trust lightly. Every decision involving your data is made with care, placing your security and privacy rights above all else.
This Privacy Policy applies to all eliteking users, including website visitors, registered members, and users of the eliteking mobile app for Android and iOS.
Eliteking only collects data that is genuinely necessary to provide you with a safe, seamless, and responsible service. We do not collect excessive or irrelevant data beyond what is needed to operate our platform.
| Data Category | Type of Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | KYC verification & fraud prevention |
| Contact Information | Email address, phone number | Account communications & customer support |
| Financial Information | Bank account number, e-wallet, transaction records | Deposit & withdrawal processing |
| Technical Information | IP address, device type, browser, OS | Account security & fraud detection |
| Game Data | Betting history, wins, game preferences | Responsible gaming & personal recommendations |
| Location Data | General location based on IP | Jurisdictional compliance & security |
Eliteking never stores credit or debit card numbers directly on our servers. All card transactions are processed through PCI-DSS compliant payment processors. We also do not collect sensitive information such as medical records, religious beliefs, or political views.
The data we collect is used solely for legitimate purposes directly related to eliteking's services. The following are the primary purposes for which your data is used:
Eliteking does not use your data to make automated decisions that negatively affect your rights without human review. Any significant decisions, such as account suspension, involve manual review by our team.
Eliteking does not sell, rent, or disclose your personal data to any third party for marketing or other commercial purposes. This is an absolute commitment we have never compromised on since the platform launched.
However, in certain limited and strictly controlled situations, we may need to share some of your data with the following parties:
Every third party we work with has signed a data protection agreement requiring them to handle your data to the same strict standards as our own policies.
Eliteking continuously invests in the latest security infrastructure to protect your personal data against cyber threats, unauthorized access, and data breaches. Our security systems operate around the clock without interruption.
While we take all reasonable steps to protect your data, no system is 100% immune. We encourage you to play an active role in keeping your account secure by using a strong password, enabling 2FA, and never sharing your login credentials with anyone.
Eliteking uses cookies and similar technologies such as web beacons and pixels to enhance the user experience, maintain login session security, and understand how our platform is used. Cookies are small text files stored on your device by your web browser.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality or user experience of the eliteking platform.
Eliteking retains your personal data only for as long as it is needed for the purposes stated in this policy, or as required by applicable Malaysian law. We do not retain data longer than necessary.
Upon expiry of the retention period, your data will be securely deleted or permanently anonymised using procedures that ensure it cannot be recovered or re-identified.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have specific rights regarding the personal data eliteking holds. We fully respect and facilitate the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
You may request correction of inaccurate or outdated data via your account settings or customer support.
You may request deletion of your data in certain circumstances, subject to our legal obligations to retain specific records.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another service.
You may request that we restrict the processing of your data while a dispute or complaint is being resolved.
To exercise any of the above rights, contact the eliteking support team via in-app live chat or email at [email protected]. We will process your request within 30 business days.
Eliteking reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Members will be notified of any significant amendments via in-app notice or email at least seven (7) days before the changes take effect.
The "Updated" date shown at the top of this page indicates when this Privacy Policy was last amended. We encourage you to review this page periodically so you are always informed of how we protect your information. Your continued use of the eliteking platform after any amendment takes effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise any of your privacy rights, the eliteking data protection team is ready to assist you. We are committed to providing clear and accurate responses within the specified timeframe.
If you are not satisfied with how we handle your privacy complaint, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (JPDP), the regulatory body overseeing PDPA compliance in Malaysia.
Data security is more than a promise on paper. These are the concrete steps we take to protect your privacy at all times.
The same 256-bit SSL encryption technology used by leading financial institutions worldwide protects every bit of data transmitted to and from the eliteking platform.
Eliteking's 2FA feature adds a second layer of security to your account, ensuring only you can access it even if your password falls into the wrong hands.
Eliteking has never and will never sell your personal data to advertisers, data brokers, or any third party for commercial purposes. This is a line we have never crossed.
The eliteking platform operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), giving you robust legal protection over your personal data.
Eliteking's security infrastructure is regularly assessed by independent cybersecurity auditors to ensure our protection standards consistently meet the latest international benchmarks.
When the data retention period expires or you request deletion, your data is erased using security procedures that ensure it cannot be recovered by anyone.
Now you know how eliteking safeguards your privacy with full dedication. Register an account today and enjoy a safe, transparent, and exciting online gaming experience with the eliteking member community across Malaysia.